Privacy Policy

Last updated: July 13, 2026

This policy explains how EchoTime handles information submitted through customer accounts, Google sign-in, order requests, and delivery tracking.

Information we collect

• Account details such as name, email address, phone number, and password hash.
• Delivery details such as country, state or province, city, postal code, and address lines.
• Order details, customer notes, payment status, and delivery tracking history.
• Pseudonymous storefront events such as page views, product views, adding an item, starting checkout, and submitting an order request. These events do not contain checkout form content.
• Technical information needed for security, sessions, rate limiting, and service operation.

How we use information

We use submitted information to operate accounts, confirm orders, communicate about availability and payment, arrange delivery, provide tracking, measure storefront performance, prevent abuse, and maintain the service.

Google sign-in

When Google sign-in is used, we receive the verified email address, account identifier, and display name needed to create or access an EchoTime account. We do not receive the Google account password.

Payments

EchoTime does not collect payment-card information on this website. Payment instructions are confirmed separately by support.

Storage and sharing

Information is stored on the protected store server and is shared only with service providers or delivery carriers when needed to operate an order, comply with law, or protect the service.

Your choices

You may request correction or deletion of account information by contacting EchoTime through the WhatsApp or contact details shown on the storefront. Some records may be retained when required for security, dispute handling, or legal obligations.